1.1 Privacy Principles
Apnacast has fundamental principles when it comes to collecting and processing private data:
What ever you see in term of ads then we don’t use your data to show you ads. We only store the data that Apnacast needs to function as a secure and feature-rich messaging service and which also help us explain our data practices, including the information we process to provide our Services.
1.2. Terms of Service
1.3. Table of Contents
- The legal basis for processing your personal data;
- what personal data we may collect from you;
- how we keep your personal data safe;
- what we may use your personal data for;
- who your personal data may be shared with; and
- your rights regarding your personal data.
1.4. EEA Representative
If you live in a country in the European Economic Area (EEA), the Services are provided by Apnacast, which for the purposes of applicable data protection legislation is the data controller responsible for your personal data when you use our Services. However, as Apnacast is located outside the EEA, we will be designated one of our EEA-based companies, who will represent Apnacast as a representative to whom you may direct any issues you have relating to our processing of your personal data.
2. Legal Ground for Processing Your Personal Data
We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.
3. What Personal Data We Use
3.1. Basic Account Data
Apnacast is a communication service. You provide your mobile number and basic account data (which may include profile name, profile picture and about information) to create a Apnacast account.
To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Apnacast are always public. We don’t want to know your real name, gender, age or what you like.
We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name ‘Johnny Depp’ while appearing as ‘Mom’ to you and as ‘Boss’ to her underlings at work (or the other way around, depending on how these relationships are structured).
3.2. Your E-mail Address
When you enable 2-step-verification for your account or store documents using the Apnacast Passport feature, you can opt to set up a password recovery email. This address will only be used to send you a password recovery code if you forget it. That’s right: no marketing or “we miss you” bullshit.
3.3. Your Messages
3.3.1. Cloud Chats
Apnacast is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centres in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.
3.3.2. Your Messages.
We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers. Once your messages are delivered, they are deleted from our servers. The following scenarios describe circumstances where we may store your messages in the course of delivering them:
- Undelivered Messages. If a message cannot be delivered immediately (for example, if the recipient is offline), we keep it in encrypted form on our servers for up to some days as we try to deliver it. If a message is still undelivered after some (Generally 30 days) says or may be remains same as our further updates in our privacy policies days, or we may delete it.
- Media Forwarding. When a user forwards media within a message, we store that media temporarily in encrypted form on our servers to aid in more efficient delivery of additional forwards.
- We offer end-to-end encryption for our Services. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them. Learn more about
3.3.4. Public Chats
In addition to private messages, Apnacast also supports public channels and public groups. All public chats are cloud chats (see section 3.3.1 above). Like everything on Apnacast, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.
3.4. Phone Number and Contacts
Apnacast uses phone numbers as unique identifiers so that it is easy for you to switch from SMS and other messaging apps and retain your social graph. We ask your permission before syncing your contacts.
We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for Apnacast and to properly display names in notifications. We only need the number and name (first and last) for this to work and store no other data about your contacts.
Our automatic algorithms can also use anonymized sets of phone numbers to calculate the approximate number of potential contacts an unregistered phone number may have on Apnacast. When you open the ‘Invite friends’ interface, we display the resulting statistics next to your contacts to give you an idea of who could benefit most from joining Apnacast.
You can always stop syncing contacts or delete them from our servers in Setting.
If you are using Android, Apnacast will ask you for permission to access your phone call logs . If you grant this permission, Apnacast will be able verify your account by transmitting a phone call instead of asking you to enter a code. Apnacast uses this permission only to confirm receipt of the confirmation call by verifying the number in the call log.
3.5. Location Data
If you share a location in a chat, this location data is treated like other messages in cloud or private chats respectively.
If you share your Live location in any chat or turn on ’Make Myself Visible’ in People Nearby, Apnacast will use your data to display your location to those users with whom you are sharing it, even when the app is closed – for as long as you keep these optional features activated.
4. Keeping Your Personal Data Safe
4.1. Storing Data
If you signed up for Apnacast from the UK or the EEA, your data will be stored in data centres in the EEA region ( As we grow will do this work as soon as possible). These are third-party provided data centres in which Apnacast rents a designated space. However, the servers and networks that sit inside these data centres and on which your personal data is stored are owned by Apnacast. As such, we do not share your personal data with such data centres. All data is stored heavily encrypted so that local Apnacast engineers or physical intruders cannot get access.
5. Processing Your Personal Data
5.1. Our Services
Apnacast is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.
5.2. Safety and Security
Apnacast supports massive communities which we have to police against abuse and Terms of Service violations. Apnacast also has users which makes it a lucrative target for spammers. To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, devices and Apnacast apps you’ve used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.
5.3. Spam and Abuse
To prevent phishing, spam and other kinds of abuse and violations of Apnacast’s Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers – temporarily or permanently. You can send an appeal using our contact. In case of more serious violations, your account may be banned. We may also use automated algorithms to analyse messages in cloud chats to stop spam and phishing.
5.4. Cross-Device Functionality
We may also store some aggregated metadata to create Apnacast features (see section 5.5 below) that work across all your devices.
5.5. Advanced features
We may use some aggregated data about how you use Apnacast to build useful features. For example, when you open the Search menu, Apnacast displays the people you are more likely to message in a box at the top of the screen. To do this, we calculate a rating that shows which people you message frequently. A similar rating is calculated for inline data so that the app can suggest the data you are most likely to use in the attachment menu (or when you start a new message with “@”). To turn this feature off and delete the relevant data.
5.6. No Ads Based on User Data
Unlike other services, we don’t use your data for ad targeting or other commercial purposes. Apnacast only stores the information it needs to function as a secure and feature-rich cloud service.
Apnacast offers a tool for advertisers to promote their messages in public one to many channels, but these sponsored messages are based solely on the topic of the public channels in which they are shown. No user data is mined or analysed to display ads or sponsored messages.
6. Third Party Payment Services
6.1. Payment Information
In future payment related support as payment gateway will be provided and in coming updates, we will provide bot facilities to handle payment gateway and please read below information also.
6.2. Credit Card Information
When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider’s server. Your credit card information never reaches Apnacast’s servers. We do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider’s servers and the payment provider gives Apnacast a token that you can reuse for future payments. It is not possible to reconstruct your credit card info from the token.
6.3 Shipping Information
When you enter shipping information in the process of placing an order, we send it directly to the merchant bot developer. We can store your shipping information for you if you choose to save it for future purchases. We will delete this information immediately if you ask us to.
6.4. Clearing Payment Information
You can clear all payment information associated with your account at any time by going to Apnacast. If you choose to remove your payment information, we will delete your stored shipping info and payment tokens from all providers and ask the payment providers to remove your credit card information that they store.
6.5. Payment Disputes
Due to the fact that Apnacast doesn’t store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of payment providers, and banks that participated in the exchange.
7. Who Your Personal Data May Be Shared With
7.1. Other Apnacast Users
7.2. Law Enforcement Authorities
If Apnacast receives a court order that confirms you’re a terror suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened.
7.3. Translation of Messages at the Request of the User
Soon users can choose to translate a specific text message into a different language by tapping “Translate” in the action menu of the message (to enable this option, a user should first turn on Translation services in the Settings > Languages section of the Apnacast application). Since Apnacast may rely on a third-party, Google LLC, subsidiary of Alphabet Inc, for automatic translation of messages, the text of specific messages that users choose to translate may be shared with Google in order to obtain their translated versions. The third-party service owner (Google) may also receive the IP of the user requesting the translation – this is true for any equivalent translation service and the IP cannot be traced back to any Apnacast user account or ID. Google will only access the data to provide a translation and will not use it for any other Google products, services, or advertising.
8. Your Rights Regarding the Personal Data You Provide to Us
8.1. Your Rights
Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to: (1) request a copy of all your personal data that we store and to transmit that copy to another data controller; (2) delete (see section 9 below) or amend your personal data; (3) restrict, or object to, the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold on you; and (5) lodge a complaint with national data protection authorities regarding our processing of your personal data.
8.2. Exercising Your Rights
If you wish to exercise any of these rights, kindly contact us using the details in section 11 below.
8.3. Data Settings
You can control how your data is used (e.g., delete synced contacts) in Settings.
Sadly, if you’re not OK with Apnacast’s modest minimum requirements, it won’t be possible for us to provide you with our Services. You can delete your Apnacast account by proceeding to the deactivation process.
9. Deleting data
If you would like to delete your account, you can do this on the deactivation page. Deleting your account removes all messages, media, contacts and every other piece of data you store in the Apnacast cloud. This action must be confirmed via your Apnacast account and cannot be undone.
• In private chats, deleting a message always instructs the app on the other end to delete it too.
11. Questions and concerns
If you have any questions about privacy and our data policies, please contact or read our FAQ so you may get your question and we will happy to answer your questions.